Frequently Asked Questions
Everything you need to know about our horological masterpieces.
What kind of movements are used in Thomas Earnshaw watches?
We specialize in both high-quality automatic and precision quartz movements. Many of our flagship models feature skeletonized dials that showcase the intricate mechanical movements as a tribute to the legacy of Thomas Earnshaw.
How long does shipping take for my order?
Standard domestic shipping typically takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination and customs processing.
Are Thomas Earnshaw watches water resistant?
Most of our timepieces have a water resistance rating of 5 ATM (50 meters), making them suitable for everyday use and light splashes. We recommend checking the specific product specifications for each model before exposure to water.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective films are intact to be eligible for a full refund.
Do you offer a warranty on your timepieces?
Yes, every Thomas Earnshaw watch comes with a 2-year international warranty from the date of purchase, covering manufacturing defects and movement issues.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and various 'Buy Now, Pay Later' services depending on your shipping region.